Important Information

April 22, 2020

This COVID crisis may have postponed our travel to Lourdes, but it has not changed our mission! As we continue to fight this virus we know that the world needs healing now, more than ever.  We need the loving and faithful example of our Blessed Mother, Our Lady of Lourdes, and St. Bernadette, as we continue to care for and rebuild our families and our communities.

We will stay dedicated to serving the sick and suffering and sharing the Message of Lourdes in every way we can. We will continue to work hard, and pray harder, for peace, comfort and healing.

Below is updated information about our programs and services

Your physical, mental and spiritual health and safety remain most important to us. We trust in Our Lady of the Grotto to guide our thoughtful decisions into prayerful and prudent discernments for all of our members and volunteers.

New York State mandates that our office remains closed and we continue to work remotely from home until at least May 15. We are grateful for the technology that makes it possible for our office team to continue to serve you from their homes. We are continuing to receive mail and phone calls. We are available to answer your questions and to support you in any way that we can at this time. We would love to hear from each of you. Please keep in touch!

Travel to France and the Sanctuary of Lourdes

Travel to France remains restricted until at least May 11. Large gatherings in France will be limited through July 15 and the Schengen borders may be closed until September. The Pau Airport, near Lourdes, and the Paris Orly Airport are currently closed.

The Sanctuary at Lourdes remains closed. However, Mgr. Olivier Ribadeau Dumas,

Rector of the Sanctuary, sends a clear message that, “The Sanctuary lives!” The chaplains are praying continuously in the Grotto and a plan for reopening that will be announced as soon as possible. The reopening will be slow and limited. Once reopened, the Sanctuary plans to extend the normal pilgrimage season and remain open until December 8th.

We encourage each of you to participate in a spiritual pilgrimage offered now to Lourdes. The Sanctuary is broadcasting prayer in the Grotto live each day on TV Lourdes, welcoming prayer petitions and inviting you to light a candle in the Grotto and in the Rosary Basilica.

Visit the Sanctuary at Lourdes website for more information

St. Bernadette made a spiritual pilgrimage every day to Lourdes from the convent in Nevers:

“Every day I go in spirit to the Grotto. I make my pilgrimage there.”

Let us follow her example in this time when travel is restricted.

Pilgrimages to Lourdes

We plan to resume organized pilgrimages as soon as travel to France is allowed and safe. We will provide more information when available. We are accepting applications now for those that would like to join a pilgrimage later this year. If you have specific questions, please contact our office directly by phone (315) 476-0026 or by email

Lourdes Virtual Pilgrimage Experience

We miss visiting your parishes and schools!

We will resume sharing Lourdes across America and beyond as soon as we can. We are currently exploring new ways to share the experience of Lourdes online and will share about opportunities as they become available.

Lourdes Water

The liquid grace continues to flow!

We are continuing to share Lourdes Water with individuals by request.  Additionally, we have shipped boxes of Lourdes Water to medical professionals and priests around the country in an effort to get Lourdes Water to those suffering in this pandemic.  Click here to request Lourdes Water.

We have adopted strict protocols for the bottling and handling of the Lourdes Water. We have also put in place extra measures to ensure our staff and volunteers are safely socially distanced during the bottling, packaging and shipping process.

Prayer Partnership: Family Rosary and Bernadette Brigade

There is power in prayer!

We know this and have been praying for each of you. Each week our Board of Directors prays a family rosary together and prays in a united virtual holy hour for the intentions of our members, their families, and all that need healing. We welcome your prayer petitions. Email to


NEW! We will be inviting our members to join our weekly Family Rosary each Saturday at 12 pm ET. More information is coming soon!

Our Bernadette Brigade of prayer warriors has almost doubled its size in the last month. Please consider joining this group of prayer warriors that prays for the specific intentions of our holy association and members. Click to enlist today!

 Thank you for your continued support and prayers.

We remain always united in the Grotto of our hearts.

Our Mission

To extend the invitation of the Immaculate Conception as given to Bernadette in the Grotto at

Lourdes; to serve the sick and suffering at Lourdes and at home following the loving

example of St. Bernadette in simplicity, humility and obedience.

March 13, 2020

Our Lady of Lourdes Hospitality North American Volunteers is closely monitoring the Coronavirus world situation.

To ensure we remain current with the latest information and updates we receive communications and expert directives from the U.S. Centers for Disease Control (CDC), the U.S. Department of State and the Sanctuary at Lourdes.

Your physical, mental and spiritual health and safety are most important to us. We trust in Our Lady of the Grotto to guide our thoughtful decisions into prayerful and prudent discernments for all of our members and volunteers.

We have received many inquiries about our pilgrimages and travel. For your easier reading and reference, following are the most frequent inquiries in Question and Answer format:

Please join us in continued prayer for those affected by the virus and their families, as well as healthcare workers, organizations and governments working to provide assistance.

Our Lady of Lourdes and St. Bernadette, pray for us!

Will Our Lady of Lourdes Hospitality North American Volunteers cancel pilgrimages to Lourdes from the USA this year?

Each pilgrimage will be reviewed and monitored as the airline penalties and departure dates approach.  If  a pilgrimage is cancelled, we will contact each person registered to discuss prudent options.

If a pilgrimage is cancelled due to the Corona Virus or insufficient registered participants to maintain a group, we will transfer your payment to another later pilgrimage or refund monies not paid or due in penalty to airlines or accommodations.

Our Lady of Lourdes Hospitality North American Volunteers will not keep any monies other than what has been paid or is due to airlines or accommodations.  Travel Insurance Premiums are usually non-refundable, but exceptionally, some might be recoverable under this extraordinary situation as events unfolded world-wide.  

If I choose to cancel my pilgrimage travel, what are the cancellation penalties?

Every Pilgrim and Volunteer is unique to their situation and we respect each person’s decision in regards to travel during this unusual time. There are many factors that affect if and how much money can be refunded.

Cancellation penalties are determined based on the date of travel insurance purchase, the date of cancelation, the reason for cancellation and the originally scheduled departure travel date.

We will assist each person with travel insurance claims, however the claims must be filed by the individual policy holder.

We have adjusted our cancellation penalties for June pilgrimages as follows:

Cancellations between now and April 13th:

*A cancellation penalty of $100 will be retained by the airline as a non-refundable airline contract deposit penalty. All other pilgrimage payments will be refunded.

*Refunds for travel/medical insurance policies will be reviewed on a per case basis and will depend on specific policy rules.

We hope extending this non-refundable deadline will allow those with a desire or hope to travel to Lourdes this year to make an informed decision with a more lenient deadline and less lessened financial penalty investment.

As the situation changes, we will post updates to our cancellation penalties for June pilgrimages and later departures throughout the season.

Will Lourdes Virtual Pilgrimage ExperiencesTM be available?

The guidelines of each diocese and/or specific sites will be honored.   To respect and protect those attending and our Guides, accommodations can be adapted for touching the Grotto Rock, distributing individual bottles of Lourdes Water and optional processions.

Currently, our 2020 schedule includes the United States, Canada, Central and South America.  Please visit our website for updates to our schedule, as changes, additions or postponements may be made.


We remain united in prayer with all of our members and those who pray with us during this time.
“This epidemic is, on the contrary, an opportunity to pray more and to ask for the intercession of Our Lady.” Pope Francis

Please join us daily in the Prayer of Pope Francis asking Our Lady of Lourdes to protect Italy and the world during of the Coronavirus pandemic:

O Mary, you always shine on our path as a sign of salvation and of hope.  We entrust ourselves to you, Health of the Sick, who at the cross took part in Jesus’ pain, keeping your faith firm.

Help us, Mother of Divine Love, to conform to the will of the Father and to do as we are told by Jesus, who has taken upon himself our sufferings and carried our sorrows to lead us, through the cross, to the joy of the resurrection. Amen.